Listen in from yourfavorite podcast spots or read the full transcript  here.

OUR SPONSOR FOR THIS EPISODE:   Valence, a new community built for black professionals
Founders Unfound listeners: get free membership and priority access here
Sign up for the Valence BOOST Challenge

Leveraging Telemedicine to

Enhance 911 Services


Shanel Fields grew up around EMS and first responders. And early in her career, she realized that health tech was a place that fed her desire to make an impact. So it makes sense that she combined these two influences when she set out to get her MBA. She was able to mold her business school experience completely around what would become her startup – MD Ally.

The problem MD Ally solves seems so obvious: 911 dispatchers aren’t licensed medical personnel; if you have a health concern, they can’t officially diagnose your situation. So, if you need a band-aid or a defibrillator, they send an ambulance either way. MD Ally is trying to fix this. Shanel wants to make sure EMS responders aren’t tied up with band-aids when time is critical for that defibrillator!

The company now has major momentum, having recently:

  • raised a $1 Million seed round
  • completed the Techstars accelerator program
  • been featured in the New York Times

Listen in to hear more!


“…I think that this is a non negotiable in any role or job
or position that I take on 

~ Shanel Fields

Shanel and Dan talked about her startup journey, as well as:

  • What it’s like to grow up with a volunteer EMT
  • How she reverse-engineered her MBA
  • Why the 911 system flaws can mean life or death for underserved communities
  • A different perspective on where to visit Santa during the holidays
  • Why MD Ally had to be envisioned through the lens of an underrepresented founder


Episode Shout Outs:
Techstars Seattle


“I would start coaching myself early on sleeping more and
taking more breaks.

~ Shanel Fields



New York Times feature



“…maybe they didn’t think I was going to be very good at technology or a CEO, especially in a male-dominated space like public safety.”
~ Shanel Fields